PGPI establishes European distribution capability

PGP International has increased the speed of its European order fulfillment process from order to delivery, with the establishment of distribution capability at the port of Rotterdam in the Netherlands.

“We could see that we needed to be closer to our customers both in terms of communication and product availability. The distance between Europe and the west coast of the United States was problematic; customer communication with a nine-hour time zone difference was challenging, and delivery times were too long.” Jonathan Ayres, Commercial Director - Europe, PGP International explained.

“Establishing a European order fulfillment capability with local supply chain, customer service, finance and regulatory teams was the solution,” said Jonathan. “We are now more aligned with our customers’ time zones, with orders fulfilled from European stock and invoiced in local currencies.”

Jonathan went on to explain: “Importing food into Europe is a complicated and tightly regulated process, and Brexit has made this more complex for importing goods into the UK. We have leveraged the wider Associated British Foods (ABF) group footprint in ensuring we have the necessary capabilities to offer delivered services to our customers in the EU and UK.”

“Europe is a fast-growing market for plant-based nutrition categories, and a local presence for PGP ensures we can effectively respond to trends and support our customers as they look to formulate our ingredients into their product ranges.” concluded Jonathan.